Privacy Policy - Airflow Wizards

Last Updated: May 8, 2025

Airflow Wizards (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, whether through our website, phone, email, or during service appointments in Los Angeles and Ventura Counties, California.

Information We Collect

We collect the following types of personal information:

Contact Information:

This includes your name, address, phone number, and email address, which we collect when you request our services, schedule appointments, or contact us for inquiries.

Service Information:

We may collect details about your HVAC system, the services you request or receive, and the dates and times of service appointments. This may also include the service location address within Los Angeles or Ventura County.

Communication Information:

Records of our communications with you, including emails, phone calls, and text messages.

How We Use Your Information

We use your personal information for the following purposes:

To Provide Services:

To schedule and perform the HVAC services you request, including repairs, maintenance, and installations at your location in Los Angeles or Ventura County.

To Communicate with You:

To contact you regarding appointment confirmations, service updates, invoices, and to respond to your inquiries.

Internal Business Operations:

For our internal record-keeping, quality control, service history tracking within our service areas, and to improve our services for customers in Los Angeles and Ventura Counties.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information with trusted third-party service providers who assist us in operating our business, such as scheduling software providers or payment processors. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.

We may also disclose your information if required to do so by law, legal process, or government request applicable in California, including those specific to Los Angeles and Ventura Counties if any arise.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.

Your Rights

As a resident of California (serving Los Angeles and Ventura Counties), you have certain rights regarding your personal information under California law, including the right to:

Access:

Request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.

Deletion:

Request the deletion of your personal information that we have collected from you, subject to certain exceptions.

Correction:

Request the correction of inaccurate personal information that we maintain about you.

Non-Discrimination:

Not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable California law.

"Do Not Sell or Share My Personal Information"

As stated, we do not sell or share your personal information with third parties for their marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date at the top of this policy. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights under California law, please contact us at: info@airflowwizards.com

Privacy Policy – Airflow Wizards

Suggested text: Our website address is: https://airflowwizards.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.